Polyvinyl Record Co.

Champaign-Urbana, IL

Online Store Customer Service:
217-403-1752 ext. 399
Monday - Friday 9:00 AM - 5:00 PM CDT

  • Online Orders:
  • Press & Publicity:
  • Licensing:
  • Radio:
  • Wholesale and Distribution:
  • All Other Inquiries:

FAQ



Have a question? We hope you'll find the answer here!

E-Store/Mailorder

Please head over to the customer service tab for all issues related to:

  • Placing an order
  • Changing an order
  • Returns/Exchanges
  • Downloads
  • 4-Track Singles Series

Promo/Publicity/Radio

I am a writer/magazine/web publication, how can I get promos?

If you are a freelance writer and are contacting regarding a print magazine, the best way to get in touch is to e-mail and let us know which publication you are writing for.

We have a limited number of promos and receive an exceptional number of requests, which does not allow us to fulfill all promo requests. Please do not be offended if we cannot fulfill your request.

I work at a college/commercial radio station, how can I get music or schedule artist in studio appearances?

Please e-mail or call (217) 403-1752 ext. 402.

Can I use a Polyvinyl artist’s song on my podcast?

Probably. E-mail your specific request to and we’ll respond with a quick answer.

I am working on a film/television show/commercial and would like to use a Polyvinyl song in the production. Can I use your music?

Most of our music is pre-cleared for music synchronization use. Please contact for more information.


Retail

Can I buy Polyvinyl stuff for my store/distributor/mail order business?

Yes! Please e-mail or call (217) 403-1752 ext. 401.

Can my store get promos/posters/info?

Yes! Please e-mail or call (217) 403-1752 ext. 401.


Miscellaneous

Will Polyvinyl accept my band's demo?

The volume of demos we were receiving far outweighed our time and ability to listen to them. To be fair and not waste your time and materials, we are no longer able to accept unsolicited demos.

Please note: this includes e-mailing links to your Soundcloud, Bandcamp, or MP3.com page :-)

How can I book a Polyvinyl artist for a show?

You can find each artist’s booking information on the "Contact" tab of their artist page. Click here, then choose an artist.

Which Polyvinyl releases are out of print?

To see a complete list of everything we've released (and whether or not they're still in print), check out our discography.

I would like to be included on the Polyvinyl e-mail newsletter for news and gossip about my favorite artists, special offers, and because I frankly just love getting emails. How can I get on the list?

If you'd like to subscribe, please scroll to the bottom of this page and enter your e-mail address in the box.

If you are having trouble finding that link, please contact and we'll sign you up.

If you're already on the list and would like to opt out, please e-mail and we'll remove you.

Polyvinyl never, ever shares our mailing lists with third parties.

Polyvinyl Record Co.

Champaign-Urbana, IL

Online Store Customer Service:
217-403-1752 ext. 399
Monday - Friday 9:00 AM - 5:00 PM CDT

  • Online Orders:
  • Press & Publicity:
  • Licensing:
  • Radio:
  • Wholesale and Distribution:
  • All Other Inquiries: